Outpatient Care Provider, Denver, CO
Back Office
A commitment to providing the highest quality patient service this customer needed secure, innovative and efficient processes. This health network consists of thirteen outpatient care facilities. With more than 38,000 admissions and more than 930,000 outpatient visits annually, this customers processes and staff affect the community every day. Wireless and Linux ensures those interactions are secure, prompt, convenient and efficient every time.
The Challenge
- The need for mobile devices to go anywhere on each locations and enter patient information
- Thirteen facilities enterprise-wide with Microsoft licensing issues
- Several thousand inpatient and outpatient needs served annually
- Compatibility with existing SAN and current health information system
- Regulatory challenges of security
- Increase uptime and reliability
The Results
- Increase uptime and reliability to 99.999%
- Increased speed of access to information enterprise-wide
- Improved customer service and satisfaction with every patient encounter
- Resolved Microsoft licensing constraints
- Satisfied HIPAA requirements for privacy and storage